Serving on a community association board is often discussed in terms of authority, obligation and liability. Before any of those things, however, it is an act of service. Volunteer directors step away from already full lives, careers, homes, partners and families to help steward a community they share with their neighbors. They agree to make decisions that affect property values, safety, finances and quality of life, often without professional backgrounds in law, construction

If there is one thing I've learned about people over the years of being a CEO and employing a staff, it's that every single person has a...

This article by CEO Neda Nehouray explores employment of community management employees and whether direct hiring is best.